Oven orders are shipped using an LTL (less than truckload) freight partner. The freight partner will call to notify you about the delivery beforehand. The freight partner's delivery service includes a residential lift gate. The delivery company is only required to deliver the oven curbside, but usually if you are courteous to the driver when asking, the driver will have no problem wheeling the oven pallet to your install location given that the install location is easily accessible by pallet jack.
Accessory orders are shipped via UPS Ground or FedEx flat rate depending on the accessory that you ordered. Due to the varied sizes of many of accessories, orders containing more than one accessory may ship in multiple boxes to ensure the safety of the items in your order. We do our best to combine items into a single box when possible, but sometimes shipping items separately is the best way to ensure your items arrived to you safely.
Because ovens ship for free to customers located in the continental US, if you are planning to order an oven and accessories, it is best to order all the items at once so you won't have to pay shipping on the accessories. If you order the oven in one order, then the accessories in a separate order, you will be charged shipping costs for the accessory order.